Last Updated: June 5, 2025

This Privacy Policy describes how Victoria Shukra (“we,” “us,” or “our”) collects, uses, stores, and discloses your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (“Privacy Act”).

By providing us with your personal information, you agree to the terms of this Privacy Policy. We may update this policy from time to time, and we encourage you to review it periodically.

1. What is Personal Information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.

2. Collection of Personal Information

We collect personal information that is reasonably necessary for us to carry out our business functions and activities. The types of personal information we may collect include:

  • Contact Information: Name, address, email address, phone number.
  • Identification Information: [Specify if applicable, e.g., date of birth, driver’s license number if required for specific services].
  • Financial Information: Payment details (e.g., credit card information) for transactions. Note: We do not store full credit card details. This is typically handled by secure payment gateways.
  • Interaction Data: Information about your interactions with us, such as customer service inquiries, feedback, and website usage data.
  • [Add any other specific types of data, e.g., health information if relevant for a health/wellness business, preferences if applicable for a fashion/lifestyle brand].

How We Collect Personal Information:

We collect personal information in various ways, including:

  • Directly from you: When you provide it to us through our website, online forms, email, phone calls, in-person interactions, social media, or when you purchase our products/services.
  • From third parties: [Specify if applicable, e.g., if you use analytics providers, social media platforms, or if partners share data with consent].
  • Automatically: Through cookies and similar technologies when you visit our website (please refer to our Cookie Policy below).

3. Purposes for Collecting, Holding, Using, and Disclosing Personal Information

We collect, hold, use, and disclose your personal information for the following purposes:

  • To provide you with our products and services.
  • To process your orders and payments.
  • To communicate with you about your orders, inquiries, and our products/services.
  • To provide customer support and respond to your requests.
  • To improve our products, services, and website.
  • To send you marketing and promotional communications (where you have consented or where permitted by law).
  • To conduct internal business operations, including data analysis, research, and auditing.
  • To comply with our legal obligations and resolve disputes.
  • To protect our rights, property, or safety, and that of our customers or others.
  • [Add any other specific purposes relevant to Victoria Shukra’s business].

4. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • Service Providers: To third-party service providers who assist us in operating our business, such as payment processors, shipping companies, IT service providers, marketing agencies, and data analytics providers. These third parties are only provided with the personal information they need to perform their specific functions and are bound by confidentiality obligations.
  • Legal Requirements: Where required by law, court order, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
  • With Your Consent: Where you have given your explicit consent.
  • [Add any other specific disclosure scenarios, e.g., if you use third-party platforms for customer reviews].

International Data Transfers:

[Crucial section – tailor this carefully]

  • Option A (No International Transfers): We generally do not transfer your personal information to recipients located outside of Australia.
  • Option B (With International Transfers): Some of our third-party service providers may be located overseas, including in [list countries, e.g., the United States, Europe]. While it is not practicable to list all countries in which such recipients are located, we take reasonable steps to ensure that any overseas recipient of your personal information handles that information in accordance with the APPs and other relevant privacy laws. By providing your personal information, you consent to these transfers.

5. Direct Marketing

We may use your personal information to send you direct marketing communications about our products, services, and promotions that we believe may be of interest to you. This may be via email, SMS, or other electronic means.

You can opt-out of receiving direct marketing communications from us at any time by:

  • Following the unsubscribe link in the email.
  • Replying “STOP” to SMS messages.
  • Contacting us directly using the details below.

6. Cookies and Tracking Technologies

Our website may use “cookies” and other similar tracking technologies to enhance your experience and collect information about how you use our website. Cookies are small data files stored on your device.

We use cookies for purposes such as:

  • Remembering your preferences.
  • Analyzing website traffic and usage patterns.
  • Personalizing content and advertisements.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

7. Data Quality and Security

We take reasonable steps to ensure that the personal information we collect is accurate, up-to-date, complete, and relevant for the purpose for which it is collected.

We are committed to protecting the security of your personal information. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:

  • Secure Socket Layer (SSL) technology for online transactions.
  • Restricting access to personal information to authorised personnel only.
  • Using secure data storage facilities.
  • Regularly reviewing our security practices.
  • [Add any other relevant security measures, e.g., encryption, firewalls].

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

8. Accessing and Correcting Your Personal Information

You have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies.

To access or correct your personal information, please contact us using the details below. We may require you to verify your identity before providing access or making corrections. We will respond to your request within a reasonable timeframe.

In some circumstances, we may refuse to provide access or make corrections, but we will provide you with written reasons for our refusal unless it is unreasonable to do so.

9. Making a Complaint

If you have a complaint about how we have handled your personal information, please contact us in writing using the details below. We will investigate your complaint and respond to you within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

  • Website: ayurvedalifestyle.live
  • Phone: 0423121888

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: